Elevate Customer Relationship Management with CRM Solutions

CRM24

When you understand your customers, you can be responsive to their needs.

Customer relationship management (CRM) helps businesses to gain an insight into their customers’ behaviour, and then modify their business operations, as required, so they can serve their customers in the best possible way.

CRM can include the following:

Finding out about your customers’ buying habits, preferences and opinions;
Profiling individuals and groups to market more effectively and increase sales; and
Changing the way your business operates to improve customer service and marketing.

Boost loyalty

Deliver personalised experiences

Enhance customer satisfaction

Harnessing data and insights

Superior Service

Unlock the power of streamlined customer management with our cutting-edge solution. Easily store and organise customer information, from contact details to preferences and interactions. Elevate your customer service with ticketing systems and knowledge bases to provide top-notch support.

Strengthen Sales

CRM helps sales teams gain an insight into their customers’ behaviour and then modify their business operations, as required, so they can serve their customers in the best possible way. In this way, CRM helps businesses build relationships with their customers and this, in turn, creates loyalty and facilitates customer retention

Innovative Automation

Experience the future of sales with our innovative tools! Our sales automation streamlines the entire sales journey, from lead management to opportunity tracking, ensuring you close deals faster and smarter. Visualise and manage your sales pipelines for better forecasting and resource allocation, empowering you to stay ahead of the game. Gain invaluable insights into customer behavior and make data-driven decisions with our robust data analytics.

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Finances

Unlock customized dashboards providing a comprehensive view of your financial landscape. Access real-time financial data anytime, anywhere, reducing the need for manual data entry through task automation. Our service also includes robust tracking capabilities to ensure your business complies with regulatory requirements.

Human Resources

Efficiently manage company data and streamline employee-related tasks such as payroll, hiring, and other HR responsibilities. Monitor employee performance and proactively identify potential HR issues before they arise.

Manufacturing

Enhance communication within your business, automate daily processes, and empower manufacturers to meet customer demands and efficiently allocate resources with real-time data access. This solution optimizes project and cost management, as well as production planning.

Supply Chain

Bid farewell to manual data entry and inventory tracking hassles. Automate these processes with ERP and save valuable time and resources. Modern solutions offer intuitive dashboards and business intelligence tools to streamline inventory management and improve efficiency.

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Quick setup and rapid deployment

24 business hours

Cost effective

Affordable implementation with all the common advanced CRM features

Reliable Foundation

Built on the Microsoft Dynamics 365 Customer Engagement (Sales and Service) Platform

Microsoft Dynamics 365 brings you a business ready sales and customer engagement platform that can be installed and configured for your organisation extremely quickly. CRM24 is geared to offer you guaranteed streamlined functions and accelerated business development, allowing your employees to simplify the process of email management, tracking calls or scheduling appointments.

The overall pipeline management will have a quantifiable head start, while automated workflows allow for efficient internal and external communications. Scale up and down or extend as required. The platform allows you to sell to and service your customers, enhance your functional capabilities and enjoy significantly enhanced operating software that skips the costly overheads.