Insights

Co-creating CRM success: Turning user insight into long-term value
Getting CRM ROI: Align Microsoft CRM to user needs with co-design, standard-first and AI for scalable growth Heath Huxtable, CEO at Braintree, shares how early and ongoing collaboration with end-users, a focus on standard-first design
Co-creating CRM success: Turning user insight into long-term value
Getting CRM ROI: Align Microsoft CRM to user needs with co-design, standard-first and AI for scalable growth Heath Huxtable, CEO…
Read moreBraintree News. February 2026.
AI is no longer a future discussion in the workplace. It is already embedded in how teams plan, write, meet,…
Read moreMicrosoft Fabric Update – Real Time Intelligence Advances Without Pricing Changes
Microsoft Fabric continues to move at pace. The latest updates focus on real time data, developer productivity, and faster performance.…
Read moreHow South African Businesses Are Putting AI to Work With Copilot
South African businesses are no longer testing AI. They are putting it into daily operations and measuring results. Retail, public…
Read moreBraintree Event
February 2026. One clear focus. Practical outcomes for security leaders. Braintree opens 2026 with a focused, in person session built…
Read moreWhat New Copilot Business Bundles and Upcoming Price Changes Mean for Your Licensing Strategy
If your organisation has fewer than 300 users and you have been watching Copilot from the sidelines, the licensing picture…
Read moreWhy Voice in Microsoft 365 Copilot Doubles Engagement and Changes Daily Work
Most people who have Copilot licenses are not using them to their full potential. This is not a controversial statement.…
Read moreHow Organisations Measure Real Copilot Value Using Analytics Not Anecdotes
The early rollout of Microsoft 365 Copilot across South African organisations brought a wave of enthusiasm. Demos looked impressive. A…
Read moreDisaster Recovery for Business
Mandi Matthews on MoneyWeb@Midday with Jeremy Maggs IT Downtime Costs $14,056/Min—Up to $23,750/Min for Enterprises. Is your Business Continuity and…
Read moreBuilding trustworthy AI for clinical research in partnership with Braintree
The Challenge: Moving ahead while maintaining control and credibility. Clinical research is data-heavy by design and accuracy is non-negotiable. Each…
Read moreMatumi Fresh Group: Turning operation precision into profit with Microsoft Dynamics 365 Business Central
The Challenge: When manual processes meet market volatility Before working with Braintree, Matumi’s operations were split between the warehouse and…
Read more









